Privacy Policy

Privacy Policy

Effective Date: March 2025

Review Date: December 2025

Introduction
International House Dublin (“IH Dublin,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our students, clients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We collect and process personal data in the following ways:

  • Personal Information: Name, email address, phone number, date of birth, nationality, passport details, emergency contact information, and other identifying details provided by you.
  • Academic and Enrollment Information: Course details, attendance records, progress reports, and assessment results.
  • Payment and Financial Information: Billing details, payment history, and banking information when required.
  • Communication Data: Emails, messages, and correspondence with IH Dublin.
  • Technical Data: IP addresses, browser type, device information, and website usage statistics through cookies and analytics tools.

How We Use Your Information
We use your personal data for the following purposes:

  • To process course enrollments and manage student records.
  • To provide educational services and student support.
  • To communicate with you about your course, school updates, and administrative matters.
  • To comply with legal and regulatory requirements.
  • To process payments and financial transactions.
  • To improve our website, services, and customer experience.

Legal Basis for Processing Personal Data
We process personal data under the following legal bases:

  • Contractual Necessity: Processing is necessary to fulfill our agreement with you (e.g., course enrollment and administration).
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights.
  • Legal Obligations: Processing is required to comply with legal requirements (e.g., visa processing, financial regulations).
  • Consent: When you provide explicit consent for marketing or optional services.

Data Sharing and Transfers
We may share your personal data with:

  • Service providers and partners assisting in delivering our services (e.g., accommodation providers, payment processors, exam boards).
  • Government and regulatory authorities when required by law.
  • IT service providers for secure data processing and storage.

Your Rights
Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data where applicable.
  • Restriction: Request restriction of processing in certain circumstances.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent where processing is based on consent. To exercise these rights, please contact us at info@ihdublin.com

Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.

Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or other appropriate channels.

Accessibility Status: Ongoing Improvements Towards WCAG 2.1 AA Compliance
As part of our commitment to digital inclusion, we are currently conducting a full accessibility audit of the Independent College website to align with WCAG 2.1 Level AA standards.
During this process, we have identified a number of areas that do not yet meet full compliance. These include:
  • Colour Contrast: Some text elements have insufficient contrast, particularly when layered over opaque or dynamic backgrounds. These are visually important design components, and we are actively working on solutions that balance accessibility and design integrity.
  • Missing or Incomplete Labels: A small number of interactive elements (e.g., buttons and form fields) are currently missing accessible labels or roles, which may affect users relying on assistive technologies.
  • Keyboard Navigation & Focus Indicators: In certain areas, keyboard users may not see a visible focus indicator or experience a logical navigation order. Improvements are being tested to enhance keyboard-only accessibility.
  • Image Descriptions (Alt Text): We’ve found some images lacking meaningful alternative text. These are being updated to better support screen reader users.
  • Headings & Semantic Structure: Some content sections do not follow a clear heading hierarchy or use proper semantic HTML, which can reduce clarity for screen reader users and impact page navigation.
  • Responsive Scaling & Reflow: We are reviewing how text and layout adapt to zoom and mobile screens, particularly for users who need larger text or custom scaling.

Contact Information
For any questions or concerns regarding this Privacy Policy or Accessibility, please contact info@ihdublin.com